Privacy Policy

This privacy policy ("Policy") sets out how Travel With Sanky Swee (TWSS), also identified as "we," "us," or "our," uses and protects any information you provide when you use this website (individually and collectively, the "Platform"). TWSS is committed to ensuring that your privacy is protected. Should we ask you to provide any information by which you can be identified when using this Platform, rest assured that it will only be used in accordance with this Policy. Please note that this Policy is subject to change at any time, and we may not be able to provide you with prior notice. To ensure you are up to date with the Policy, please review this page periodically. This Policy applies to current and former visitors and customers of our Platform. By visiting and/or using our Platform, you accept and consent to the practices described in this Policy.

1. Information We Collect

• Information You Provide: We collect information that you provide directly to us, such as your username, password, name, address, telephone number, email address, date of birth, gender, and financial details (e.g., bank account or payment card information). You may choose not to provide certain information, but this could prevent you from taking full advantage of our Platform’s features.

• Information Collected Automatically: Whenever you interact with our Platform, we automatically receive and record information from your browser or device, including your IP address, geolocation data, device identification, cookie information, browser type, device type, mobile device information, purchase history, and browsing data (e.g., pages visited, clicks, etc.). We use tools like Google Analytics and JavaScripts to collect and analyse this data for internal analysis and to provide you with a personalized experience.

• Information from Other Sources: We may receive information about you from third parties, such as social media services, commercially available sources, and business partners. If you access our Platform through a social media service or connect a service on our Platform to a social media service, the information we collect may include your username, profile picture, email address, friends list, and any other information associated with that social media service. By using the Platform or contacting us through social media, you authorize us to collect, store, analyze, and use this information in accordance with this Policy.

2. Information Sharing

  • Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, analyzing customer data, providing marketing assistance, processing payments, and more. These service providers have access only to the information necessary to perform their functions and are contractually obligated to not use it for any other purpose.
  • Compliance with Law: We may be required to share customer information with government authorities and agencies for purposes such as identity verification, prevention, detection, or investigation of cyber incidents, or prosecution and punishment of offenses. We may also share information to enforce or apply our Terms of Use and other agreements or to protect the rights, property, or safety of TWSS, our users, or others.
  • Business Transfers: In the event that we sell or buy stores, subsidiaries, or business units, or in the event of insolvency, bankruptcy, or receivership, your personal information may be transferred to an acquirer or successor as part of the transaction.
  • Customer Consent: Beyond the situations listed above, we will request your consent to share your information if required.

3. Security of Your Information

Your information is secure with us. However, we are not responsible for any breach of security or actions of third parties that receive your data due to events beyond our reasonable control, such as acts of government, computer hacking, unauthorized access to computer data, computer crashes, or breaches of security and encryption.

4. Links to Other Websites

Our Platform may contain links to other websites, such as our YouTube channel or blog. Once you leave our Platform, we do not have control over the content or privacy practices of other websites. We encourage you to review the privacy policies of any third-party sites you visit.

Customer choices :

You can add, correct, update, modify or review your personal information on a regular basis. However, whenever you update information, we usually keep a copy of the previous version for our records.

2) If you do not want to receive emails or messages from us, please contact us with your request through the “Contact us” form.

3) You can choose to not provide your personal information or consent for usage of your personal information, subsequently withdraw your consent or ask for deletion of your personal information. However, this might not allow you to take full advantage of the features of our Platform.

 

Thank you for trusting TWSS with your personal information!